The Largest Customer Success Event in the Nordics is back

Customer Success screamed for its own event. We listened. Back for the third time, Impact Day is bigger than ever before. This year we bring the biggest names in the industry to educate and inspire you to build more Customer Centric organisations. Join us and help shaping the future of Customer Success!

Vector 12th september 2024
location--filled 1 Sergel Hub, Stockholm

Facilitated group discussions. Better insights through participation. Lasting change.

Through collaboration with pioneers in your industry, we help YOU discover the insights that lead to lasting change. If you want your organisation to become more Customer Centric, this is the one event to attend. Share tactics, tips and tech. Open your eyes to better strategy, and build relationships that will last far beyond the event itself.

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Keep scrolling to see what happened at
Impact Day 2023


What the participants appreciated most - custom schedules to maximize their Customer Success experience

Keynote speakers from around the world

Marija Skobe Pilley Marija Skobe Pilley Former Director of Customer Success, ClickUp
Lincoln Murphy Lincoln Murphy Thought Leader & Growth Architect, Sixteen Ventures
Sofie Folkesson Sofie Folkesson Customer Success Operations Director, Position Green
Maddie Schneeman Maddie Schneeman Senior Manager Customer Success, G2
Niclas Ramon Staberg Niclas Ramon Staberg Senior Advisor - GTM & Customer Success, Verdane
Sebastian Dedering Sebastian Dedering General Manager International Markets, Kognity
Hannah Meiton Hannah Meiton Co-Founder, Ampli Ventures
Jenny Sagström Jenny Sagström CEO, Sköna
Gustav Hasselblad Gustav Hasselblad CCO, Startdeliver
Anne-Perly Eriksen Anne-Perly Eriksen VP Customer Success, House of Control Group
Gustaf Wibom Gustaf Wibom Chief Customer Officer, Oneflow
Natalia Bogun Natalia Bogun Head of Customer Success, Mediatool
Shane Correa Shane Correa Chief Customer Officer, Promote International
Johan Nilsson Johan Nilsson CEO & Founder, Startdeliver
Courtney Librizzi Courtney Librizzi Head of User Engagement, Kognity
Adrian Iredahl Adrian Iredahl Co-Founder & Partner, Ampli Ventures
Joel Feist Joel Feist Product Manager, Mynt
Viktor Broberg Viktor Broberg Head of Customer Success, Infobric Group
Mia Nordborg Mia Nordborg COO, Funnel

Meet our friends & sponsors

Partner with Impact Day to reach the Customer Success community and build brand awareness.
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Want to become a partner? Get in touch.

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Impact day 2024