We have all done the calculation: put down the churn rate a small percentage and see the big impact on growth. The math is easy, but how do we make this happen in reality? Can we predict churn and more importantly what levers do we pull to drive change and improve?
In this webinar we will outline the key strategies you can put in place to beat churn.
2. Churn root causes and classifications – and common pitfalls.
5. Road blocks, illusions and other things that you will have to overcome.