Pricing

Everything you need to go all-in on Customer Success. Just pick the right plan for you.

Giga

Empower your scaling team with a robust suite of tools designed to supercharge Customer Success.

Starts at

818 / month

billed quarterly

Starts at

695 / month

billed at 9,816 8,340 /yr


Includes 5 Lite Users
1 additional Lite per added main user.

Includes Unlimited Apps (Standard)
Connect unlimited standard apps from our app exchange.

Up to 1,000 Customers or up to 50,000 end-users.

TALK TO SALES

Add-ons

Customize and enhance your plan with additional features.

Tera

Maximize Customer Success with our most powerful plan with both flexible and extensive capabilities.

Starts at

1406 / month

billed monthly

Starts at

1195 / month

billed at 16,872 14,340 /yr


Includes Unlimited Lite Users

Unlimited number of  Lite users included.

Includes Unlimited Apps (Advanced)
Connect unlimited standard and advanced apps.

Unlimited Customers and end-users.

TALK TO SALES

Add-ons

Customize and enhance your plan with additional features.

Giga Add-ons

Users

Increase Main User limit: 5-pack

195 / Month

You get five additional Main Users at fixed price. A Main user on our platform has top-level access. They can see and do everything. Purchase multiple limit increase packs for more volume.

Increase Lite User limit: 10-pack

145 / Month

You get ten additional Lite Users at fixed price. A Lite User on our platform can mostly look and take notes. This role is typically for management, project managers, product managers, sales, and similar roles. Purchase multiple limit increase packs for more volume.

Giga Add-ons

Power Features

Premium Shared Space

145 / Month

Create custom pages, content, forms, share additional data, employ rule-based views, cater to multi-customer end users seamlessly, and establish a unique online presence with a custom domain or embedded solution.

Customizable End-Customer Report

145 / Month

This feature offers a range of customization options, allowing for the inclusion of specific data points, branding, and messaging that resonate with different end-user's needs and preferences. By leveraging this tool, you can ensure more meaningful and impactful communication with you end-customers.

NPS Survey Tool

145 / Month

Utilize our dedicated tool to seamlessly gather and analyze customer feedback, allowing you to gauge satisfaction and loyalty effectively. Elevate your customer insights with the power of NPS surveys.

Rule-Based Customization

145 / Month

Experience tailored efficiency with our Rule-Based Customizations addon. Easily customize Customer, User, Project views, searches, and modals based on team member or item data, ensuring a personalized and streamlined experience for every user.

Advanced Health & Product Analytics

145 / Month

Gain deeper insights by customizing your health metrics and product analytics by using advanced frameworks, custom input fields, dynamic targets, and more. Tailor your approach to customer health with precision and enhance your understanding of user interactions.

Advanced Custom Objects

145 / Month

Gain deeper insights by customizing your health metrics and product analytics by using advanced frameworks, custom input fields, dynamic targets, and more. Tailor your approach to customer health with precision and enhance your understanding of user interactions.

Advanced Automations and Workflows

145 / Month

Streamline your operations with this addon. Configure advanced automations and craft dynamic workflows featuring multiple automation sequences, criteria-based triggers, and time-based rules. Take control of your processes and enhance efficiency like never before.

Giga Add-ons

Big Scale Features

High Volume Usage Events

145 / Month

Amplify your data capabilities and surpass standard fair use limits with an additional 5,000,000 usage events per month, ensuring your platform effortlessly handles high-volume data transactions. Unleash the potential of your analytics and insights with this expanded capacity. Purchase multiple limit increase packs for more volume.

High Volume Messaging / Interactions

145 / Month

For businesses with high volume emails, interactions, and automation executions needed. Exceed standard fair use limits with an extra 250,000 automation actions per month, ensuring seamless scalability. Elevate your outreach capabilities with this enhanced capacity. Purchase multiple limit increase packs for more volume.

Advanced Permissions

145 / Month

Our Advanced Permission addon, offers an enterprise-grade structure for precise data access control. Safeguard your information and tailor access levels within your organization seamlessly.

Customer / End-User Limit Increase

145 / Month

Increase your included limit by 500 customers and 25,000 users. Purchase multiple limit increase packs for more volume. For Giga Plans only.

Giga Add-ons

Tech Features

External Encryption Key

295 / Month

Elevate your data security with the External Encryption Key addon. Encrypt specific data using a key hosted outside the data host, ensuring an extra layer of protection for your sensitive information.

Advanced Hierarchies & Partner functionality

145 / Month

For comprehensive data aggregation and health metric analysis across hierarchies, such as partner-end customer dynamics, parent-subsidiaries, and more. Customize based on diverse rules, providing flexibility in navigating complex interdependencies.

High Volume API usage

145 / Month

Go beyond standard limits with an additional 1,000,000 requests per month for external integrations, data import/export, and seamless connectivity. Ensure your platform effortlessly accommodates high-volume API usage, facilitating smooth data interactions and integrations. Purchase multiple limit increase packs for more volume.

NPS Survey Tool

145 / Month

Utilize our dedicated tool to seamlessly gather and analyze customer feedback, allowing you to gauge satisfaction and loyalty effectively. Elevate your customer insights with the power of NPS surveys.

Salesforce Premium App

145 / Month

Elevate your Salesforce sync with deeper insights, advanced functionalities, and flexible connectivity. Seamlessly synchronize and optimize your workflows, tailored to your business needs. Unlock the full potential of Salesforce with our advanced addon for all type of objects.

Tera Add-ons

Users

Increase Main User limit: 5-pack

245 / Month

You get five additional Main Users at fixed price. A Main user on our platform has top-level access. They can see and do everything. Purchase multiple limit increase packs for more volume.

Tera Add-ons

Power Features

Premium Shared Space

145 / Month

Create custom pages, content, forms, share additional data, employ rule-based views, cater to multi-customer end users seamlessly, and establish a unique online presence with a custom domain or embedded solution.

Customizable End-Customer Report

145 / Month

This feature offers a range of customization options, allowing for the inclusion of specific data points, branding, and messaging that resonate with different end-user's needs and preferences. By leveraging this tool, you can ensure more meaningful and impactful communication with you end-customers.

NPS Survey Tool

145 / Month

Utilize our dedicated tool to seamlessly gather and analyze customer feedback, allowing you to gauge satisfaction and loyalty effectively. Elevate your customer insights with the power of NPS surveys.

Rule-Based Customization

145 / Month

Experience tailored efficiency with our Rule-Based Customizations addon. Easily customize Customer, User, Project views, searches, and modals based on team member or item data, ensuring a personalized and streamlined experience for every user.

Advanced Health & Product Analytics

145 / Month

Gain deeper insights by customizing your health metrics and product analytics by using advanced frameworks, custom input fields, dynamic targets, and more. Tailor your approach to customer health with precision and enhance your understanding of user interactions.

Advanced Custom Objects

145 / Month

Gain deeper insights by customizing your health metrics and product analytics by using advanced frameworks, custom input fields, dynamic targets, and more. Tailor your approach to customer health with precision and enhance your understanding of user interactions.

Advanced Automations and Workflows

145 / Month

Streamline your operations with this addon. Configure advanced automations and craft dynamic workflows featuring multiple automation sequences, criteria-based triggers, and time-based rules. Take control of your processes and enhance efficiency like never before.

Tera Add-ons

Big Scale Features

High Volume Usage Events

145 / Month

Amplify your data capabilities and surpass standard fair use limits with an additional 5,000,000 usage events per month, ensuring your platform effortlessly handles high-volume data transactions. Unleash the potential of your analytics and insights with this expanded capacity. Purchase multiple limit increase packs for more volume.

High Volume Messaging / Interactions

145 / Month

For businesses with high volume emails, interactions, and automation executions needed. Exceed standard fair use limits with an extra 250,000 automation actions per month, ensuring seamless scalability. Elevate your outreach capabilities with this enhanced capacity. Purchase multiple limit increase packs for more volume.

Advanced Permissions

145 / Month

Our Advanced Permission addon, offers an enterprise-grade structure for precise data access control. Safeguard your information and tailor access levels within your organization seamlessly.

Tera Add-ons

Tech Features

External Encryption Key

295 / Month

Elevate your data security with the External Encryption Key addon. Encrypt specific data using a key hosted outside the data host, ensuring an extra layer of protection for your sensitive information.

Advanced Hierarchies & Partner functionality

145 / Month

For comprehensive data aggregation and health metric analysis across hierarchies, such as partner-end customer dynamics, parent-subsidiaries, and more. Customize based on diverse rules, providing flexibility in navigating complex interdependencies.

High Volume API usage

145 / Month

Go beyond standard limits with an additional 1,000,000 requests per month for external integrations, data import/export, and seamless connectivity. Ensure your platform effortlessly accommodates high-volume API usage, facilitating smooth data interactions and integrations. Purchase multiple limit increase packs for more volume.

NPS Survey Tool

145 / Month

Utilize our dedicated tool to seamlessly gather and analyze customer feedback, allowing you to gauge satisfaction and loyalty effectively. Elevate your customer insights with the power of NPS surveys.

Salesforce Premium App

145 / Month

Elevate your Salesforce sync with deeper insights, advanced functionalities, and flexible connectivity. Seamlessly synchronize and optimize your workflows, tailored to your business needs. Unlock the full potential of Salesforce with our advanced addon for all type of objects.

 

Customers

Some of our successful customers:

Nice words about a nice platform that lets you be nice to your nice customers.

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