Pricing

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Transparent pricing scaling with users, customers, and apps.

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GIGA

€ 795 /month

Invoiced annually.

Best for scaling teams getting started with a Customer Success Platform.

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    5 users included
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    5 lite users included
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    AI insights
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    Unlimited apps
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    Up to 1000 customers
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    Power packs not available
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TERA

€ 1295 /month

Invoiced annually.

More power and flexibility for bigger teams.

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    5 users included
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    Unlimited lite users
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    AI Insights & AI Actions
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    Unlimited apps
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    Unlimited customers
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    2 power packs included
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ENTERPRISE

Get quote

Fully custom built Customer Success Platform tailored to your needs. 

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POWER PACKS

Only pay for extra features you use

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Power Pack

BIG SCALE TECH

€ 295 / Month
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    API Calls (+5 million / month)

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    High Volume Events (+5 million / month)

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    High Volume Automations (+100k / month)

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Power Pack

ADVANCED APPS

€ 295 / Month
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    Salesforce Advanced

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    Custom-built Apps

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    One included. Additional: € 95 / month

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Power Pack

ENTERPRISE LEVEL SETTINGS

€ 295 / Month
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    Advanced Permissions

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    Team Member Hierarchies

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    Partner Hierarchies

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Power Pack

PREMIUM SHARED SPACE

€ 295 / Month
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    Multiple Shared Spaces

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    Custom tabs / reports

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    Embed Shared Space

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Power Pack

ENHANCED CUSTOMER PROFILE

€ 295 / Month
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    Advanced Customer Hierarchies

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    Extended Health Metrics

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    Customisable tabs

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Power Pack

EXTERNAL ENCRYPTION KEY

€ 295 / Month
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    Enhanced Data privacy

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    Double Encrypt Data

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    External Key Outside AWS

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Power Pack

10 PACK - LITE USERS

from € 225 / Month
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Power Pack

5 PACK - MAIN USERS

from € 225 / Month
SEE ALL POWER PACKS

Frequently asked questions

How long does implementation take? img-plus
Implementation typically takes 4-8 weeks, involving setup, integrations, data migration, and training.
What are the payment terms? img-plus

We offer a 12 month subscription with yearly or quarterly payments. 

Do you offer discounts? img-plus

A 15% discount is included when you pay upfront for 12 months. 

Where are you hosting our data? img-plus

We are EU hosted at AWS Frankfurt. 

How does Startdeliver compare to other tools like Gainsight, Planhat, or ChurnZero? img-plus
We offer a user-friendly interface, faster implementation, and more flexible customization compared to competitors. 
What kind of ongoing support do you offer? img-plus
We offer 24/7 support, SLAs, and a dedicated customer success manager.
Is Startdeliver ISO certified, and how does it handle compliance requirements? img-plus
We are not currently ISO certified, but adhere to industry security standards and are continuously working toward enhanced compliance.
What security measures are in place to protect our data? img-plus
We use encryption, access controls, and regular backups to safeguard data.
Can Startdeliver scale with our company as we grow? img-plus
Yes, the platform supports scaling across teams, expanding feature sets, and evolving processes.
How customizable is Startdeliver to fit our unique processes? img-plus
The platform allows customization for workflows, data fields, dashboards, and reporting.
What kind of ROI can we expect from using Startdeliver? img-plus
Customers often see reduced churn, increased upsell opportunities, and better customer health visibility.
How do you ensure your customers achieve their goals with Startdeliver? img-plus
We provide proactive account reviews, health checks, and success planning to align with your goals.

the startdeliver echo system

A platform for each step of the Customer Journey.

Every interaction a customer has with your company is part of their journey. Many companies leave this to chance. With Startdeliver you do the opposite, you take charge and drive the process.

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Stakeholders

Keep track of all users and stakeholders as the Journey evolves.

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Retention

Manage and drive a proactive retention process.

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Customer health

Measure and get actionable insights from all your data.

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Interactions

Manage all interactions with your customers.

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Journeys

Deliver desired outcome to your customers in a deliberate way with Journeys.

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Automations

Scale your customer interactions with automation IQ.

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Dev Portal

Get started quickly with documentation, tutorials and free sandbox workspace.

Ready to take Customer Success to the next level?

BOOK DEMO