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Usage health, feedback, support overview, renewals, and all the customer data you need to be proactive.

Your information is safe and available. Secure all your customer data in Startdeliver.

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Task Management with Projects, Playbooks, Tasks, Templates, and all you need for growth on Customers

Apps and Integrations to make sure you get from reactive to proactive in your Customer Success

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Notifications, Feeds and triggered activities on early warnings and opportunities based on Customer data.

Automate Tasks, Playbooks, Surveys, Product-tours, Marketing Automation based on Usage and much more.

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Reports, Dashboards & Performance alerts

View all of your Customer Success data in one place so you can spend less time checking data and creating reports and more time acting on insights.

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Get help from one of our experts

Tell us about your needs and we will help you find a Solution.

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Create extraordinary
Customer Success Journeys

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Every interaction a customer has with your company is part of their journey. Design the experience from trial to sales handover, from new users to new markets. Customize the Journey based on characteristics and desired outcome. Customize on status, progress and build your path of next steps for every customer.

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The Customer Success Journey is an agile process where you launch your actions, automations and playbooks based on the next goal to be achieved. Are we on track or not? When do we fix speed bumps and when do we accelerate?  Driving the Customer Success Journeys is everything we do to move forward.

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The purpose of the Customer Success Journey is to deliver desired outcome to the customer. Not once, but continuously week after week, month after month, year after year. When you do this, you do not only minimize churn and retain your customer, but you build a growth machine. 

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Customer Impact and Desired Outcome

Everyday Customer Success organizations are busy doing all sorts of activities, but which ones are effective and make our customers stay? and the opposite, which ones are not effective and waste our time?

With a growing organization and a growing number of interactions, both human and digital, it all becomes even more critical. The key metric in Startdeliver is – Customer Impact, where you can trace all activities back to the impact they had on your customer.

Some of our happy users:

What others say And yes, we did ask them

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You invest a lot of time and money into the steaks for a special occasion and when dinner time comes, they are tough. What happened? How can you cook steaks as tender as your favorite restaurant?

Garett Love

Head of Customer Success

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You invest a lot of time and money into the steaks for a special occasion and when dinner time comes, they are tough. What happened? How can you cook steaks as tender as your favorite restaurant?

Garett Love

Head of Customer Success

quotes-img

You invest a lot of time and money into the steaks for a special occasion and when dinner time comes, they are tough. What happened? How can you cook steaks as tender as your favorite restaurant?

Garett Love

Head of Customer Success

quotes-img

You invest a lot of time and money into the steaks for a special occasion and when dinner time comes, they are tough. What happened? How can you cook steaks as tender as your favorite restaurant?

Garett Love

Head of Customer Success

Get help from one of our experts

Tell us about your needs and we will help you find a Solution.

Talk to us

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